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Educational Technologies is a division within Information Technology Services. The mission of ITS Educational Technologies is to provide technology solutions that support the University’s educational mission. The division includes:

  • Classroom Support & Learning Space Design
  • Educational Technologies Systems & Services
  • Liaison to the Center for Faculty Excellence

The Team

Suzanne Cadwell portrait
Suzanne Cadwell


Classroom Support & Learning Space Design

The Classroom Hotline provides technical support to all General Purpose Classrooms scheduled by the University Registrar’s Office and gives hands-on training for faculty, staff, and students using these rooms. The Classroom Hotline designs, installs, and maintains all technical and audio-visual equipment found in these classrooms. The group provides computerized scoring and analysis services (Exam Scanning) for all courses taught at UNC based on the standard Scantron form. The Classroom Hotline also provides AV design services and project management for departmental spaces.

Gina Reitz portrait

Gina Reitz

Charlie Wilcher portrait

Charlie Wilcher
Classroom Consultant

Dennis Wilson portrait portrait

Dennis Wilson
Classroom Consultant

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Jason Paylor
Tech Support Specialist

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Jordan Adams
Classroom Consultant

Lloyd King portrait

Lloyd King
Classroom Consultant

Mark Hurt portrait

Mark Hurt
Classroom Consultant

Patrick Lesane portrait

Patrick Lesane
Classroom Consultant

Vaughn Booker portrait

Vaughn Booker
Classroom Consultant

Educational Technologies Systems & Services

Our Systems & Services team provides technical and instructional support for Sakai, the University’s central learning management system, and various applications integrated with the system. The group also supports services for students, including CCI Printing and Virtual Lab, providing instant delivery of applications to personal devices. See all the technologies we provide to support the academic mission of the University.

Abi Winegarden portrait

Abi Winegarden
Tech Support Analyst

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Andy Brawn
Tech Support Specialist

Ashley Willis portrait

Ashley Willis
Applications Specialist

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Holt Mikeal
Systems Specialist

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J Bazemore
Systems Specialist

Marla Sullivan portrait

Marla Sullivan
Tech Support Specialist

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Morgon Haskell
Tech Support Specialist

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Thao Nghi Tu
Learning Tech Admin

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Tim Harper
Full Stack Developer

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Yun Fan
Applications Specialist

Liaison to the Center for Faculty Excellence

Our liaison to the Center for Faculty Excellence works with faculty members and academic units to effectively plan, implement, and evaluate the innovate use of instructional methods and technologies.

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Bob Henshaw

Liaison to the CFE