About Us
Educational Technologies is a division within Information Technology Services. The mission of ITS Educational Technologies is to provide technology solutions that support the University’s educational mission. The division includes:
- Classroom Support & Learning Space Design
- Educational Technologies Systems & Services
- Liaison to the Center for Faculty Excellence
The Team
Suzanne Cadwell
Director
Classroom Support & Learning Space Design
The Classroom Hotline provides technical support to all General Purpose Classrooms scheduled by the University Registrar’s Office and gives hands-on training for faculty, staff, and students using these rooms. The Classroom Hotline designs, installs, and maintains all technical and audio-visual equipment found in these classrooms. The group provides computerized scoring and analysis services (Exam Scanning) for all courses taught at UNC based on the standard Scantron form. The Classroom Hotline also provides AV design services and project management for departmental spaces.

Gina Reitz
Manager

Charlie Wilcher
Classroom Consultant

Dennis Wilson
Classroom Consultant

Jason Paylor
Tech Support Specialist

Jordan Adams
Classroom Consultant

Lloyd King
Classroom Consultant

Mark Hurt
Classroom Consultant

Patrick Lesane
Classroom Consultant

Vaughn Booker
Classroom Consultant
Educational Technologies Systems & Services
Our Systems & Services team provides technical and instructional support for Sakai, the University’s central learning management system, and various applications integrated with the system. The group also supports services for students, including CCI Printing and Virtual Lab, providing instant delivery of applications to personal devices. See all the technologies we provide to support the academic mission of the University.

Abi Winegarden
Tech Support Analyst

Andy Brawn
Tech Support Specialist

Ashley Willis
Applications Specialist

Holt Mikeal
Systems Specialist

J Bazemore
Systems Specialist

Marla Sullivan
Tech Support Specialist

Morgon Haskell
Tech Support Specialist

Thao Nghi Tu
Learning Tech Admin

Tim Harper
Full Stack Developer

Yun Fan
Applications Specialist
Liaison to the Center for Faculty Excellence
Our liaison to the Center for Faculty Excellence works with faculty members and academic units to effectively plan, implement, and evaluate the innovate use of instructional methods and technologies.
Bob Henshaw
Liaison to the CFE