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ITS Educational Technologies provides support for the following applications and services. If you need any assistance, please contact the ITS Service Desk opens in new window by chat, phone, or an online help request. Our Educational Technologies Services team offers Personal Consultations for one-on-one help, and the Classroom Hotline provides classroom demos.


Canvas is used by more institutions of higher education than any other LMS, including other UNC System schools and UNC-CH’s peer institutions. With its modern, straightforward, and easier-to-use interface, Canvas is a more intuitive system for designing courses and provides access to course templates and shared resources. Users will experience a more accessible platform, have access to Teacher and Student Canvas apps on their mobile devices, and can select custom notifications in their courses. Canvas requires little to no downtime for feature upgrades and system maintenance, and all UNC users have access to 24/7 chat and phone support.

Carolina Print Hub

Carolina Print Hub (formerly CCI Printing) provides more than 70 print stations across campus that are available for use by UNC students, faculty, and staff. Users can print in color or black & white, from any smartphone or mobile device by visiting (no special software is needed), or print from a personal laptop. Carolina Print Hub is primarily a service for all current students but is also available to faculty, staff, and University affiliates with an active Onyen. Students who are enrolled in the current semester/session receive a print allocation usable at any Carolina Print Hub location.

Classroom Hotline

The Classroom Hotline provides technical support to all General Purpose Classrooms scheduled by the University Registrar’s Office and gives hands-on training for faculty, staff, and students using these rooms. The Classroom Hotline designs, installs, and maintains all technical and audio-visual equipment found in these classrooms. The Classroom Hotline also provides AV design services and project management for departmental spaces.


Panopto is a media-streaming platform that allows instructors and their students to share videos while keeping their content secure. Panopto videos can be embedded in Canvas. The platform allows for capturing, uploading, and managing videos within a media library so that instructors may privately share content with their students and view analytics to gauge user activity.

Poll Everywhere

Poll Everywhere is a web-based polling system that allows students to respond via web browser, mobile app, or a text message, instead of clickers. Instructors create and publish poll questions, which can be embedded in PowerPoint presentations, displayed in a web browser, or embedded in a Canvas course site. Once students respond, instructors may view their responses and download reports. Poll Everywhere responses can be imported into the Canvas Gradebook.

UNC Check-In App

The UNC Check-In App facilitates the taking of attendance during classes and other events. The app allows instructors to specify brief time intervals during which students can register attendance when in proximity to Bluetooth beacons. The app does not track or store student location. UNC Check-In App attendance can be imported into the Canvas gradebook.

See UNC Check-In Maintenance for upcoming and past maintenance plans.

Virtual Lab

Virtual Lab provides students with direct access to applications through a web browser by installing the Citrix receiver software on their devices. Students have on-demand access to applications on or off-campus at no additional cost. Each Virtual Lab session provides access to University-licensed applications using Windows, Microsoft, Linux, Unix, iOS, and Android client platforms, as well as shared files, network and USB printers, and Carolina Print Hub printers. With this approach, students have the flexibility and independence in how and where they work.


VoiceThread is a web-based platform used to communicate to one or more people in an interactive collaboration of images, documents, videos, or presentations. Replace your text-only group discussions with images, documents, and videos. Your audience can comment, ask questions, or respond using either text, audio, freehand drawing, or video. VoiceThread can be embedded on your website or exported in .mov format. VoiceThread is also integrated with Canvas, making it even easier for instructors and students to connect.

Zoom |

Zoom is an easy-to-use, mobile-friendly, video and audio conferencing service. The ability to host online meetings with up to 300 participants is available at no cost to Carolina faculty, staff, and students. You can share your screen, chat, poll attendees, use breakout rooms, record your meetings, and more. A growing number of campus groups use Zoom for remote conferencing. See Zoom FAQs.