Canvas is now available for Fall 2022 Registrar courses! Instructors may choose to teach in Canvas or Sakai. Watch our training videos to learn about Canvas.
Need Canvas help? Log into Canvas and click the Help icon to access 24/7 chat and phone support!
Canvas is now available at UNC! Instructors may teach their courses in either Canvas or Sakai starting with the Fall 2022 semester. Sakai will continue to be supported through at least the end of Fall 2023. Please see a timeline and more details on the Canvas Project below.
Training & Support
Canvas Help Resources
- Help menu within Canvas: 24/7 chat and phone support; Training Services Portal for instructor access to live and pre-recorded training by Instructure
- Moving from Sakai to Canvas: UNC training videos and resources to help instructors move from Sakai to Canvas
- UNC Canvas FAQ: Curated list of guides to help users get started in Canvas
- Instructor Guides and Videos
- Student Guides and Videos
- UNC Help: Go through help.unc.edu for UNC-specific questions only (adding users, cross-listing courses, renaming sites, 3rd party tools, etc.). All other questions about how to use Canvas or issues should go through Canvas Support (Help menu within Canvas).
See Moving from Sakai to Canvas for video tutorials and guides to help instructors transition from Sakai to Canvas with tool comparisons between the two systems. This resource provides an overview of commonly used tools for instructors to manage their course, communicate and share course materials with students, and collect and provide feedback on student work. We offered live versions of this training resource throughout the summer. We will offer more training opportunities during the Fall 2022 semester. Stay tuned!
Instructors also have access to the Training Services Portal (click Help menu within Canvas) for live and recorded trainings provided by Instructure (company behind Canvas). The Training Services Portal is available through end of 2022. We recommend exploring the Training Services Portal for deep dives into several Canvas tools. Here are some topics you may find in the portal:
- Course Design and Accessibility
- Course Settings and Sharing
- Engaging Learners
- Getting Started with Assignments and Assessments
- Grading and Feedback
- Higher Education: First Day Ready
Canvas by Instructure is used by more institutions of higher education than any other learning management system, including other UNC System schools and UNC-CH’s peer institutions. In addition to being a more intuitive system for designing courses, below are several benefits of the Canvas system. Canvas’ cloud architecture also requires little to no downtime for feature upgrades and system maintenance.
- 24/7 phone and chat support provided by Instructure
- A more modern, straightforward, and easier-to-use interface
- A more accessible experience for all users
- Mobile apps for instructors and students
- Robust app and email notifications
- Improved calendar services
- Templates that can be created by schools and automatically populated into all of their courses
- A continually updated training portal for instructors to access live and recorded training sessions
- Canvas is popular with K-12 school systems and across higher ed, so many first-year and transfer students will arrive already familiar with Canvas
Transitioning from Sakai to Canvas
While Sakai has worked well for the University, the number of educational institutions comprising the Sakai community has significantly decreased over the years and fewer improvements are being made from version to version. Our faculty members continue to experiment with external technology tools they can use in tandem with the campus learning management system. Unfortunately, many vendors are not developing their products to integrate with Sakai. As a result, the Sakai LMS is not a viable long-term option.
ITS Educational Technologies and Digital and Lifelong Learning conducted a pilot of the Canvas Learning Management System (LMS) as a potential replacement for Sakai over Fall 2021 and Spring 2022 semesters. The pilot consisted of a diverse cohort of undergraduate and graduate courses representing a variety of schools and academic units across campus. Although the preferences of the more than 600 students surveyed for the pilot were mixed between Canvas and Sakai, an overwhelming majority found Canvas easy to use. A strong majority of pilot instructors who were surveyed or participated in focus groups also support the move to Canvas, while recognizing that there will be a period of adjustment for all.
Based on the results of the pilot and diminished development support for Sakai, the University is moving forward with a gradual rollout of the Canvas LMS to eventually replace Sakai at UNC. Sakai will continue to be supported and available for use through at least the end of Fall 2023. The end date for Sakai has not been determined, and the system will remain available for a limited period of time as an archive once the end date has been set.
- Fall 2021 – Spring 2022: Pilot conducted through several courses across various academic units.
- Summer 2022: No summer courses taught in Canvas. System access only available for future course development.
- May 20: FA22 courses made available in Canvas (in addition to Sakai). All active Onyen users granted access to Canvas.
- July 15: Begin accepting requests for non-Registrar courses.
- Fall 2022: Canvas and Sakai available for any course listed in ConnectCarolina (instructor chooses which LMS to use). Content migration from Sakai to Canvas not available.
- Spring 2023: Canvas and Sakai available for any course listed in ConnectCarolina by mid-October (instructor chooses which LMS to use). Content migration from Sakai to Canvas will be available.
- Summer 2023: Canvas and Sakai available for any course listed in ConnectCarolina (instructor chooses which LMS to use). Content migration from Sakai to Canvas will be available.
- Fall 2023: Canvas and Sakai available for any course listed in ConnectCarolina (instructor chooses which LMS to use). Content migration from Sakai to Canvas will be available.
- TBD: Sakai no longer available to host courses. (No earlier than end of Fall 2023 semester.)
- TBD: Sakai retained for a limited period of time as an archive.
Course migrations from Sakai to Canvas are not available for the Fall 2022 term. All FA22 Canvas courses must be built from scratch.
We are working with a third-party vendor recommended by Instructure to migrate courses from Sakai to Canvas. This means that the content in your Sakai courses would be automatically transferred to a similar structure in Canvas. Our first opportunity to migrate Sakai courses will be for courses that will be taught in the Spring 2023 semester. More information will be provided here when available.
When Should I Move to Canvas?
Faculty and instructional support staff have shared with us a range of approaches being taken in moving courses from Sakai to Canvas. Some professional units are adopting an approach based on student cohorts, moving courses enrolling new cohorts into Canvas in Fall 2022. Others are preparing for a Spring 2023 or Fall 2023 migration, when Sakai content from all Spring 2022 or Fall 2022 courses listed in Connect Carolina will be ported over to Canvas. We will have more information to share soon about how the migration process will work.
- We encourage you to use Canvas beginning in Fall 2022 if you are teaching a course new to you and not reusing your or your department’s materials from a previous course.
- We do not recommend waiting until Spring, Summer, or Fall 2024 to move to Canvas: as the current migration schedule does not include content created in Sakai in Spring 2023 or later.
- We also encourage you to check with your academic unit’s leadership team to see if there is a preference for when you should move your course to Canvas. For example, some academic units are planning to migrate all their courses the same semester.
Development Sites, Non-Registrar Courses, Guest Accounts
Canvas provides an online space for University Registrar courses and may also be used for approved non-credit training and instructional sites. Uses not related to instruction or training where participants are UNC-CH faculty, staff, or students are not approved for Canvas. We expect to have recommendations for alternative systems later this year. Non-Onyen guest accounts may be requested only for individuals who will serve in instructional or advisory roles for Canvas courses and for full-time, degree-seeking students from institutions participating in the University’s Interinstitutional Programs.
Site Request Form
Site Request Form (Onyen required): Submit requests for blank Canvas development sites and non-Registrar courses.
Approved uses must be:
Development sites for Registrar courses, non-credit training, or instructional opportunities offered by UNC-CH faculty or staff to any group of UNC-CH faculty, students, and staff (anyone with an Onyen account). Non-Onyen (guest) accounts can be requested for creation in order to be added to these courses only if these individuals serve in instructional or advisory capacity in these sites or are students enrolled in select Interinstitutional Programs.
We continue to work with Instructure, the Canvas company, to develop an appropriate solution for hosting continuing education/non-credit courses or trainings offered by UNC-CH faculty or staff to groups that include those not affiliated with UNC-CH (do not have Onyen accounts). Updates will be shared when available.
Examples of sites approved for Canvas:
- Registrar course development sites
- Capstone and comprehensive exams
- Student advising sites
- Placement exams (Onyen users and part of an academic program only)
- Cohort sites (Resources for groups of students in a specific major, program, or academic year)
- Teaching materials (Resources for teaching assistants and co-instructors)
- On campus non-credit training opportunities (Libraries, BEAM, etc.)
- Research-focused sites (Onyen users only, no HIPAA content)
Examples of sites NOT approved for Canvas:
- Non-instructional sites (recreational clubs, personal sites)
- Administrative sites (document storage, communications)
- Committee work, tenure review, candidate review
- Any sites that primarily serve non-UNC affiliated users (e.g., outreach to community, state, national, or global users)
Guest Account Request Form
Non-Onyen Guest Account Request Form (Onyen required): Submit requests for Canvas account creations for non-Onyen users. Guest accounts should only be requested for individuals who will serve an instructional or advisory role in a course or who are students enrolled in select Interinstitutional Programs.
UNC Community Testimonials
“It was extremely intuitive, very easy to use, and it just looks cleaner. It’s more modern.”
Assistant Teaching Professor, Biology
“Canvas allows us to deliver engaging learning experiences more efficiently across our campus. With features such as Learning Outcomes, we can track mastery of learning among students, and the Portfolio tool allows us to capture longitudinal learning experiences. A student and teacher app make it easier for students and faculty to access content and interact with each other while they are on the go. This promotes the continuity of learning, regardless of time, place and modality of teaching.”
Instructional Design Specialist, School of Nursing
“It is a smoother, cleaner website. More on par with what other universities use.”
School of Education
“It looks like (Canvas) made it easier for the teachers, which makes it easier on us.”
“The user experience was outstanding for me. Things where easy to find. Big legible text, organized, low extraneous information, and pretty.”
School of Education
“The forum system in Canvas was much easier to use and navigate. It was helpful to be able to add possible grades for assignments to see your estimated current overall score. It was also helpful to be able to open multiple tabs on Canvas, compared to Sakai where it forces you to close all other instances of Sakai.”
Note: Not closing all instances of Sakai can lead to the loss of student data on exams.